- Product: Top Paw Double Diner Dog Bowl.
- Issue: The rubber gasket on the bottom of the affected product can come off, leaving an unfinished edge, posing a laceration hazard.
- What to do: Consumers should immediately stop using the affected product and bring it to any PetSmart store for a full refund.
Top Paw Double Diner Dog Bowl
Product description
This recall involves the Top Paw Double Diner Dog Bowl. The product is a set of two dog food bowls that are elevated off the ground on a metal base surrounded by a rubber gasket. A paw print is embossed on the front of each bowl. The SKU number is 5270098 and UPC 73725775404; both are located on a sticker on the underside of the bowl.
Hazard identified
The rubber gasket on the bottom of the affected product can come off, leaving an unfinished edge, posing a laceration hazard.
As of August 15th, 2021, the company has received no reports of incidents or injuries in Canada. In the United States, the company has received 3 reports of incidents involving humans, where the rubber gasket on the bottom of the product came off, exposing an unfinished edge, causing laceration injuries.
Number sold
The company reported that 9,419 units of the affected product were sold in Canada and 89,434 units were sold in the United States.
Time period sold
The affected product was sold in Canada from March, 2017 to June, 2021.
Place of origin
Manufactured in India
Companies
Recalling FirmPETM Canada Corporation
Burlington
CANADA
Images (select thumbnail to enlarge)
What you should do
Consumers should immediately stop using the affected product and bring it to any PetSmart retail store to obtain a full refund.
For more information, consumers may contact PetSmart’s customer service by phone at 1-888-839-9638 between the hours of 8:00 am and 9:00 pm EST or visit PetSmart’s website.