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Summary
Product: HyperJuice 130W USB-C Battery Pack
Issue: Consumer products – Fire hazard
What to do
Consumers should immediately stop using the recalled products and register with Hyper Products for a store credit, with proof of purchase, in the amount of the purchase price.
Affected products
This recall involves the Hyper Juice 130W USB-C Battery Pack. The model number is printed on the label located at the bottom of the battery pack.Filter items
| Item Number | Product Name |
|---|---|
| HJ307 | HyperJuice 130W USB-C Battery Pack (Silver) |
| HJ307 | HyperJuice 130W USB-C Battery Pack (Grey) |
Issue
The battery packs can overheat, posing a fire hazard to consumers.
As of November 15, 2022, the company has received 2 reports of the unit overheating in the United States and no reports in Canada. No injuries have been reported.
What you should do
Consumers should immediately stop using the recalled products and contact Hyper Product for a store credit, with proof of purchase, in the amount of the purchase price.
Hyper Products can be contacted online at www.hyperjuicerecall.expertinquiry.com or toll-free at 866-203-5570 from 8 a.m. to 5 p.m. ET, Monday to Friday. Consumers may go to www.hypershop.com and click on “Recalls” at the bottom of the page for more information and also to register.
Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold, or even given away in Canada.
Health Canada would like to remind Canadians to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.
This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls.
